Novanestae – Quick Terms & Conditions

Effective Date: March 6, 2026

By placing an order with Novanestae via www.novanestae.com, you agree to the following:

1. Pricing & Payment

   • All prices are in AED.

   • Payment is Cash on Delivery (COD).

2. Orders & Cancellation

   • Orders can only be canceled before dispatch.

   • Once shipped, cancellations are not possible.

3. Shipping & Delivery

   • Delivery times are estimated and depend on suppliers and location.

   • Ensure shipping details are correct; risk passes to you upon delivery.

4. Returns & Refunds

   • Refunds or returns are accepted within 3 days of delivery.

   • Opened or seal-broken products cannot be returned or refunded.

   • Contact us immediately at [email protected] for damaged or defective items.

5. Product Information

   • We strive for accuracy in descriptions and images. Minor differences may occur.

6. Liability

   • Our liability is limited to the value of the product.

   • We are not responsible for shipping delays or damages.

7. Contact

   • Email: [email protected]

   • Website: www.novanestae.com